Delivery estimates depend on the shipping method and zones configured in WooCommerce. The final estimate is shown at checkout.
HELP CENTRE
Frequently asked questions
Straightforward answers about orders, products and your Rebecca account.
DELIVERY & ORDERS
Tracking information appears in My Account and in the fulfilment email when your shipping integration provides it.
RETURNS & REFUNDS
Publish your approved return window and product-condition rules here before launch.
Refund timing depends on your payment gateway and bank after the store approves the return.
PRODUCTS & ROUTINES
Verified ingredients, directions and warnings should be maintained in each WooCommerce product description.
Product support cannot replace advice from a qualified medical professional.
ACCOUNT & EMAIL
Yes. WordPress and WooCommerce accept the email address associated with your account.
Use the Lost password link on My Account. The reset message is sent through WordPress email, so SMTP should be configured before launch.